SCAM

I used this exchange Kraken.com about half a year and now I got a loss! I decided to go public and warn.
SCAM withdrawals steal money logging into other people’s accounts bind other people’s crypto addresses to steal funds without confirmation of the email linked to the account and there is such the opinion that only exchange employees can do this, that they have the right to enter the account and withdraw funds from any account without confirmation email, which was done.
The tech support itself assures that this is not possible without confirming the email attached to the account that to log in to the account, as well as change to another email is only possible by incoming links to the email, which is used to confirm the action, without confirmation through the already specified email and without confirmation to bring the crypto address for withdrawal, they assure that it is not possible, but it turned out that maybe!
In response to the question of how the funds were stolen from the account, they refuse to answer, in place of an answer in fact, answer that was logged in from the IP address, which is someone else’s and tied crypto address on which the funds were withdrawn, but this information is in the cabinet in the log of visits account that you can see for yourself, the answer is boilerplate, send them to write a statement to the police that they would provide data, but the essence of the question what If you have withdrawn funds without confirmation from the linked email are ignored, and if you want to write a statement, then to the exchange itself that the theft of crypto