Hi. I’ve been using Hotbit Crypto Exchange for a long time. And, making another token deposit (400 USDT), I didn’t see them on balance. Here is the hash of the transaction: 0xa348a1e2791237ca002d8753123193e747d19fa284457d418d60a426fac6185b
Sent from the exchange Ftx.com from the chain (Avax-c) to hotbit exchange in the chain (Avax-c). I have not made any mistakes.
Contacted repeatedly in support hotbit-answer that I sent to another smart contract (a different token), but when I deposited, I chose all the right terms: address, chain and token. The reasoning is that I should have looked But I do not have to look there, because in the menu replenishment all specified. Moreover, the other exchanges had already added USDT to C-Chain by that time. Avax technical support, checked my transaction and said that there is an error exactly in the receiving chain (sent not to the C-Chain. What in fact: tokens are sent from C-Chain to another chain, while on The refill page indicates that it is C-Chain. That is, exchange Hotbit did not add Usdt in C-Chain, and at the same time misled customers by writing that C-Chain is supported.
Conclusion: hotbit support is negligent about exchange interface, customer notification. Bottom line: Hotbit requested 0.2 ETH to to give me back my 400 USDT. I turned them down. As proof, I attached screenshots of correspondence with their support. Be careful what you do.
Hello. I have
Minuses
scam
More honest opinions from real people about the company Hotbit
Anonymous user3 years ago
1
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deception
The technical support is not to write.
pages stutter for a couple of minutes withdrawal of money in general the page does not open
Vildan Halilov3 years ago
1
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Lots of scam
Worst exchange, the volumes are 100% inflated! I transferred from cukoin exchange on 29.12.2021, I still haven't received my tokens to my Hotdit account. Here's what tech support said:
Hi,
The address of the DACC contract on Hotbit is 0xf8c595d070d104377f58715ce2e6c93e49a87f3c
However, the DACC contract... Read more
Abduhakim Turdiev3 years ago
5
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0
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I don’t even know if it’s fraud or a technical problem
urgently unblock my coin EverRise I have 300 million coins there now, it went up over three million percent and your exchange hotbit don't know what they want
scam
Hi. I’ve been using Hotbit Crypto Exchange for a long time. And, making another token deposit (400 USDT), I didn’t see them on balance. Here is the hash of the transaction: 0xa348a1e2791237ca002d8753123193e747d19fa284457d418d60a426fac6185b
Sent from the exchange Ftx.com from the chain (Avax-c) to hotbit exchange in the chain (Avax-c). I have not made any mistakes.
Contacted repeatedly in support hotbit-answer that I sent to another smart contract (a different token), but when I deposited, I chose all the right terms: address, chain and token. The reasoning is that I should have looked But I do not have to look there, because in the menu replenishment all specified. Moreover, the other exchanges had already added USDT to C-Chain by that time. Avax technical support, checked my transaction and said that there is an error exactly in the receiving chain (sent not to the C-Chain. What in fact: tokens are sent from C-Chain to another chain, while on The refill page indicates that it is C-Chain. That is, exchange Hotbit did not add Usdt in C-Chain, and at the same time misled customers by writing that C-Chain is supported.
Conclusion: hotbit support is negligent about exchange interface, customer notification. Bottom line: Hotbit requested 0.2 ETH to to give me back my 400 USDT. I turned them down. As proof, I attached screenshots of correspondence with their support. Be careful what you do.
Hello. I have