Hi. I’ve been using Hotbit Crypto Exchange for a long time. And, making another token deposit (400 USDT), I didn’t see them on balance. Here is the hash of the transaction: 0xa348a1e2791237ca002d8753123193e747d19fa284457d418d60a426fac6185b
Sent from the exchange Ftx.com from the chain (Avax-c) to hotbit exchange in the chain (Avax-c). I have not made any mistakes.
Contacted repeatedly in support hotbit-answer that I sent to another smart contract (a different token), but when I deposited, I chose all the right terms: address, chain and token. The reasoning is that I should have looked But I do not have to look there, because in the menu replenishment all specified. Moreover, the other exchanges had already added USDT to C-Chain by that time. Avax technical support, checked my transaction and said that there is an error exactly in the receiving chain (sent not to the C-Chain. What in fact: tokens are sent from C-Chain to another chain, while on The refill page indicates that it is C-Chain. That is, exchange Hotbit did not add Usdt in C-Chain, and at the same time misled customers by writing that C-Chain is supported.
Conclusion: hotbit support is negligent about exchange interface, customer notification. Bottom line: Hotbit requested 0.2 ETH to to give me back my 400 USDT. I turned them down. As proof, I attached screenshots of correspondence with their support. Be careful what you do.
Hello. I have
Minuses
scam
More honest opinions from real people about the company
Davin Dansey8 months ago
3.5
Rate your review0
0
0
Hotbit Finally returned my funds
Is a pleasure to see hotbit finally paying us back our money, having suffered a great catastrophic downfall, their liquidation process took years it is really worth the wait because all my friends have gotten their money too, the only thing I'm not happy with is the fact that before withdrawing our funds... Read more
Anonymous user4 years ago
1
Rate your review1
+1
0
deception
The technical support is not to write.
pages stutter for a couple of minutes withdrawal of money in general the page does not open
Vildan Halilov4 years ago
1
Rate your review1
+1
0
Lots of scam
Worst exchange, the volumes are 100% inflated! I transferred from cukoin exchange on 29.12.2021, I still haven't received my tokens to my Hotdit account. Here's what tech support said:
Hi,
The address of the DACC contract on Hotbit is 0xf8c595d070d104377f58715ce2e6c93e49a87f3c
However, the DACC contract... Read more
scam
Hi. I’ve been using Hotbit Crypto Exchange for a long time. And, making another token deposit (400 USDT), I didn’t see them on balance. Here is the hash of the transaction: 0xa348a1e2791237ca002d8753123193e747d19fa284457d418d60a426fac6185b
Sent from the exchange Ftx.com from the chain (Avax-c) to hotbit exchange in the chain (Avax-c). I have not made any mistakes.
Contacted repeatedly in support hotbit-answer that I sent to another smart contract (a different token), but when I deposited, I chose all the right terms: address, chain and token. The reasoning is that I should have looked But I do not have to look there, because in the menu replenishment all specified. Moreover, the other exchanges had already added USDT to C-Chain by that time. Avax technical support, checked my transaction and said that there is an error exactly in the receiving chain (sent not to the C-Chain. What in fact: tokens are sent from C-Chain to another chain, while on The refill page indicates that it is C-Chain. That is, exchange Hotbit did not add Usdt in C-Chain, and at the same time misled customers by writing that C-Chain is supported.
Conclusion: hotbit support is negligent about exchange interface, customer notification. Bottom line: Hotbit requested 0.2 ETH to to give me back my 400 USDT. I turned them down. As proof, I attached screenshots of correspondence with their support. Be careful what you do.
Hello. I have