• Company Review HideMy.name VPN
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    I took a day to try for...

    I took a day to try for free, I liked it. The speed is excellent and the stability is also kind of normal, on my computer vin7, the program is not installed, but the mobile version I bought a month of speed, but not as much as advertised.
    Bought for a month speed added, but not as much as advertised, Okay, that, too, swallowed in principle can work if you do not watch HD videos, but I did not need it. Worked for a month seems to be smooth without problems.
    Then I wanted to take it for a year, but personal circumstances have changed and I took it for a month. Worked a couple of days and then it started, my IP address was blocked without any clear explanation. I couldn’t get to their site either. I tried knocking on their mailboxes from which they send I was able to get through to support via their website with screenshots and secret codes for the software. Silence, then from another IP I was able to reach support through their website by sending screenshots of I had to prove it as it should be. Since the mood was ruined, I asked for a refund, and then began a fiasco for half a month of correspondence, with games in spoiled phone, then they lost the details, although I sent them three times, then just keep silent, and then sent that their rules apply to the Return considered as much as 15 days!!! What is there for 640rub do not understand. Blocked the code and send the money is a couple of clicks of the mouse. In general, I think I will not get my money back, at least I did not sign up for a year.

    • HideMy.name VPN Igorʹ Bochkin 6 September 2022 at 12:01
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      All users who have ever asked for a warranty refund have received one without exception. It’s a shame you didn’t complete your review after you received your refund.

      Regarding the time frame for the refund, it does not depend on the amount of the payment. The warranty policy states 15 days, this time is required as a pause to make sure there are no complaints about the user’s actions.

      Judging by the screenshots you attached to the review, it is clear that CloudFlare blocked you for too frequent access to it. This is a DDOS protection service. Why this happened should be checked at the time of blocking. To do this, it is best to write to the administrative email [email protected].

More honest opinions from real people about the company HideMy.name VPN

  • Alina 1 year ago
    4.5
    Rate your review 2
    +1
    1

    From March 2022 - normal flight

    I've been using a VPN from hidemy.name since March, and so far I have no complaints. First, I took it for six months, then I renewed my subscription for another year. Put it on all computers Everyone in the family on mac, on linux (Ubuntu Jellyfish, Windows 8.1, MacOS Monterey) - everything works fine. Offtop:... Read more
  • Vladimir Surikov 2 years ago
    1
    Rate your review 1
    -2
    3

    Hidemi.name fake service

    I paid on 27.03.2022 VPN application for 1 year-3240 rubles. effect "0", I sent a request for a refund - effect "0", the company fake 100%! Don't fall for their ads, they are crooks♂️
  • renics nykoros 2 years ago
    1
    Rate your review 0
    -5
    4

    sharply negative

    Everything written here is cunt... and provocation.
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Company review statistics for HideMy.name VPN
1.9
4 reviews
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Service
35%
Personnel
35%
Quality
40%
Cost
40%
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