• Company Review Freewallet
    1
    Feedback approved for publication Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    I recommend avoiding, suspicious service

    My experience of using Freewallet left me deeply disappointed. At the beginning, everything looked attractive – simple registration, a wide range of choices supported cryptocurrencies and promises of a high level of security. However, in the course of use, a number of issues have come to light that I consider important emphasize.

    1. KYC process:

    The KYC procedure was not only lengthy but also overly strict. I felt as if I was providing the necessary documents not for security, but to join the military.

    2. Problems with Support:

    I once had. Had problems with withdrawal and when I contacted support, I received a response with a huge delay. They provided a standardized response that Didn’t solve my problem at all. It gave the impression that little attention was given to their customers.

    3. Account Blocking:

    At a certain point, my account was blocked without warning. This happened despite the fact that I complied with all the terms of use. Losing access to my funds without a clear explanation is something unacceptable.

    4. Unsatisfactory Exchange Rates:

    Freewallet exchange rates have also left want for better. In a few cases, I noticed that they were less favorable compared to other cryptocurrency platforms.

    In the end, my experience with Freewallet left me with a feeling of dissatisfaction and anxiety. I recommend that future users carefully weigh the pros and cons before

    Positive
    • Wide selection of cryptocurrencies
    • Ease of use
    Minuses
    • Scam disguised as technical errors
    • KYC verification that turned out to be a scam

More honest opinions from real people about the company Freewallet

  • 5 months ago
    1
    Rate your review 0
    0
    0

    Leave complaints about their wallets! This is a scam!

    Friends, be careful with Freewallet! I fell for their brilliant marketing, but it's a scam. It is simply impossible to withdraw funds and support ignores. Write complaints on the App Store so that others don't fall into the trap!
  • 6 months ago
    1
    Rate your review 0
    0
    0

    Fraudsters! Do not download under any circumstances!

    Freewallet has proven to be a real nightmare for my finances. After I decided to use their wallet, I was constantly harassed with requests to providing personal information. I certainly understand the importance of security, but their methods are extremely questionable. When I finally sent them my KYC... Read more
  • 6 months ago
    1
    Rate your review 0
    0
    0

    Using Freewallet caused me negative emotions due to frequent technical problems that led to delays in transactions

    Using Freewallet caused me negative emotions due to frequent technical problems that caused delays in transactions, as well as inefficient communication with customer support. As a result, my experience of using this service turned out to be disappointing.
Reviews 2 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Freewallet
1.2
40 reviews
3%97%
Service
23%
Personnel
26%
Quality
24%
Cost
24%
The company in the ratings
Site Map