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Exchange Commission
20%
Transaction speed
20%
Reliability
20%
Technical support
20%
I recommend avoiding, suspicious service
My experience of using Freewallet left me deeply disappointed. At the beginning, everything looked attractive – simple registration, a wide range of choices supported cryptocurrencies and promises of a high level of security. However, in the course of use, a number of issues have come to light that I consider important emphasize.
1. KYC process:
The KYC procedure was not only lengthy but also overly strict. I felt as if I was providing the necessary documents not for security, but to join the military.
2. Problems with Support:
I once had. Had problems with withdrawal and when I contacted support, I received a response with a huge delay. They provided a standardized response that Didn’t solve my problem at all. It gave the impression that little attention was given to their customers.
3. Account Blocking:
At a certain point, my account was blocked without warning. This happened despite the fact that I complied with all the terms of use. Losing access to my funds without a clear explanation is something unacceptable.
4. Unsatisfactory Exchange Rates:
Freewallet exchange rates have also left want for better. In a few cases, I noticed that they were less favorable compared to other cryptocurrency platforms.
In the end, my experience with Freewallet left me with a feeling of dissatisfaction and anxiety. I recommend that future users carefully weigh the pros and cons before
Positive
Wide selection of cryptocurrencies
Ease of use
Minuses
Scam disguised as technical errors
KYC verification that turned out to be a scam
More honest opinions from real people about the company Freewallet
Anonymous user2 months ago
1
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Freewallet’s verification process feels intentional
It’s hard to believe that Freewallet’s drawn-out verification process isn’t deliberate. The company makes it seem impossible to access your assets, even when users fulfill all requirements.
Allen Doris2 months ago
1
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0
0
Years of waiting, still no resolution from Freewallet
Some accounts have been blocked for years, with no signs of resolution. Freewallet, stop making excuses and give back what you’ve taken!
1 year ago
1
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Leave complaints about their wallets! This is a scam!
Friends, be careful with Freewallet! I fell for their brilliant marketing, but it's a scam. It is simply impossible to withdraw funds and support ignores. Write complaints on the App Store so that others don't fall into the trap!
I recommend avoiding, suspicious service
My experience of using Freewallet left me deeply disappointed. At the beginning, everything looked attractive – simple registration, a wide range of choices supported cryptocurrencies and promises of a high level of security. However, in the course of use, a number of issues have come to light that I consider important emphasize.
1. KYC process:
The KYC procedure was not only lengthy but also overly strict. I felt as if I was providing the necessary documents not for security, but to join the military.
2. Problems with Support:
I once had. Had problems with withdrawal and when I contacted support, I received a response with a huge delay. They provided a standardized response that Didn’t solve my problem at all. It gave the impression that little attention was given to their customers.
3. Account Blocking:
At a certain point, my account was blocked without warning. This happened despite the fact that I complied with all the terms of use. Losing access to my funds without a clear explanation is something unacceptable.
4. Unsatisfactory Exchange Rates:
Freewallet exchange rates have also left want for better. In a few cases, I noticed that they were less favorable compared to other cryptocurrency platforms.
In the end, my experience with Freewallet left me with a feeling of dissatisfaction and anxiety. I recommend that future users carefully weigh the pros and cons before