FBS Reviews

Total reviews 110
1 complaint
4.5
Unconfirmed company
fbs.com
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    Trading instruments and assets
    89%
    Withdrawal speed
    89%
    Brokerage commission
    90%
    Technical support
    90%
    4.5

    FBS reviews

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  • 4.8
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    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    Found my peace here

    Before FBS, I was like always on the edge, not wanting to know what and how to trade. But then, I was in the FBS academy and I learned from VIP analytics, I just seen how experiened peopel do it!
    The key is to turn of emotions when trading, and it was so hard for me to realize. I am super glad for… Read more

    Minuses
    • Despite what I have wrote, I would still like to see some improvements in them, and it is incrasing the versatility of accounts.
  • 4.5
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    Personal XP here🙋‍♂️

    As I’ve started the new year already, I can say that few good things happened to me last year. One was coming to FBS, as this broker is the top!
    As they say – new brush sweeps clean. And here, many changes were in my trading, because I started reading the blog and joiend the academy, and the changes… Read more

    Positive
    • Great support, fast and responsive and on the spot.
  • 4.5
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    Like always any service has its own pitfalls

    FBS broker is generally a good option to trade forex there. I can`t say that there are some sort of unique assets you`ll face there, but as a whole there is a good choice of majors and exotic pairs. What I particularly like about this broker, it`s trading conditions. Certainly, anybody will hesitate… Read more

    Positive
    • The speed issue didn`t concern customer support responses, indeed they were lighting to answer any questions of mine.
  • 4.8
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    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    Hell man, this broker is insanely good!

    Ya know I’ve been workin with fbs broker for over 3 years already and it has been a great journey for me. I remember how a few years ago they had an outdated user interface and not the best trading conditions but every year they were becoming more and more better, I didn’t regret joining them.
    They… Read more

    Positive
    • People always forget to mention how important it is to have qualitative technical support. Luckily, their support helps me a lot and they are interested in my success in trading.
    Minuses
    • Being honest, broker of such a level has to provide spreads tighter than 0,7 pips but anyway it’s not a big problem for me, just remark.
  • 4.5
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    80%
    Stocks

    If I’m not mistaken, I joined the fbs broker in 2022, ahhh… time really flies…
    Since then I was always trading only stocks and you can’t even fathom what I have been through for all this time on the stock market, deep falldowns, strong growth, literally everything has happened. I’m feeling so proud… Read more

    Minuses
    • Technical support is really competent and whenever i ask questions, they explain everything in detail but come on, the speed of response should be much faster. 😅
  • 4.3
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    80%
    Functional broker

    You take mt4, m5, the broker’s branded app and ensure it works really well with forex and CFD, spice it up with the leverage up to 1:3000 – ready to go. Enjoy trading here.

    Positive
    • I want to repeat myself and say that I am genuinely apt to trading with high leverage.
  • 4.5
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    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    Easy to start and trade

    It impresses me as at first I was told that FX trading implies issues of all kinds, especially when it comes to profit withdrawal. But no. Never had any problems with them for almost 2 years of trading.

    Positive
    • The selection of markets fits my needs and my needs are growing. In addition, I can employ more than one trading terminal, switching to mt 5 for more advanced charting and price analysis.
  • 4.5
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    80%
    Trading experience

    I like this trading experience that I get from FBS.

    I’m happy with the way services and tools work. Although it’s still difficult for me to assess withdrawal of money, since I have never withdrawn large amounts yet.

    As for trading conditions, they have an advantage. I feel that thanks to such… Read more

    Positive
    • Leverage allows me to use small margin to open trading orders.
    • Trading without commissions really benefits me
    Minuses
    • When I registered my trading account, support service gave answers in which complex terms were used. I had to Google it...
  • 4.8
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    Great speed and service are fine

    I always pay attention to the execution speed on a live account. Before I test that, I cannot say that I have tested a broker. My orders have not experienced any lag whatsoever! They run MT4 just great.

    Positive
    • I also fancy the variety of payment methods that includes withdrawal service as well!
  • 4.5
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
    Mostly great, sometimes good

    geat when the spreads stay tight and market is not moving like crazy. Just good when theres too many players in the market and gold is moving like too fast… Usually this time I stop trading, because Ive been burnt sometimes in the past. Especially when I am not at home, I just try to close all trading… Read more

    Positive
    • good applicaiton, I like it
    • free analyticsa are helpful fo trading
    Minuses
    • VIP analytics is just something that should be avaliable to everyone
  • 4.5
    Inaccurate feedback Rate your review 0
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
    Beginner-friendly

    The low entry requirements and the edu resources make FBS an excellent choice for beginners!

    Positive
    • Accessible platform
    Minuses
    • No cent account
  • 4.3
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    60%
    Technical support
    100%
    Comfortable trading here

    Over a year of trading here at fbs, forex and gold sometimes.. I can say that payments are made simple here, not a problem to deposit and withdraw, this is important to me!

    Positive
    • Pretty good support which is always online
    • High leverage for trading
    Minuses
    • Not much account versatility
    • Theres vip analytics... not for free
  • 4.5
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    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    80%
    The reputation of

    The reputation of FBS undoubtedly is highly reliable since they have been existing for over 15 years and it is almost more than half a decade. I think traders can feel safe and comfortable while trading with FBS broker.
    It’s important to find a trustworthy partner in this complicated and cruel industry… Read more

    Positive
    • The number of assets is so huge that I can literally trade whatever I want.
    • The trading conditions like spreads and swap fees are beneficial and cheap that makes my trading more cost effective.
  • 4.5
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    Excellent reputation

    Now when I opened account with FBS, passed verification (btw, thanks for helping FBS customer support team with this) I understand why FBS has such an excellent reputation.

    Minuses
    • - Platform may seem outdated to some traders. But it works fine
    • - I can't assess the speed of money withdrawal yet. I hope I won't have any problems with this
  • 4
    Feedback approved for publication Rate your review 0
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    80%
    FBS broker review

    In general, my experience with this broker is satosfying, i.e. I profitably trade, money is depositable and withdrawable, support is always here if oyu need to resolve questions and all the stuff. This is the broker that you can rely on when it’s needed.

    Positive
    • Tight spreads and timely support are those things I like most of all.
  • 4.3
    Inaccurate feedback Rate your review 0
    0
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
    Fair and transparent

    FBS reviews provide a clear picture of the platform.

  • 4.5
    Inaccurate feedback Rate your review 0
    0
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    Friendly

    trading for a year and FX is easy here.

    Positive
    • polite support
    • fair payout
    Minuses
    • one account
    • withdrawal gltches
  • 4.5
    Feedback approved for publication Rate your review 0
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    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    Reliable and Fast

    For the past 7 months now, I have been using this platform I had a great experience for most of the time. Found the right trading instruments and commodities is vast and therefore easy to work with in making wise choices. I would totally recommend.

    Positive
    • 1) Withdrawal times quick; fast, safe reliable cashouts
    • 2) Low broker fees which is not bad when it comes to avoiding so many costs.
    • 3) User-friendly and many account types.
    • 4) High asset variety meaning that I meet all my trading requirements in one place.
    Minuses
    • 1) Sometimes the response for technical support may be slightly longer
    • 2) There is a need to add more advanced trading tools.
  • 4.8
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    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Bonuses

    Don’t make the same mistakes I made – I registered through the website and just started trading. Got some bonuses like the brokers usually do, but not much. But if you register through the app, it gives $100 bonus just there. Didn’t know about that when registered, website didn’t tell me. So register… Read more

  • 5
    Feedback approved for publication Rate your review 1
    +1
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    My opinion about thsi broker's platform

    I think the most important thing that FBS clients have is a trading platform and that broker doesn’t set any restrictions on its use.
    And all this is complemented by that FBS has favorable trading conditions

    Positive
    • It's a stable and reliable platform
    • Tools that I can use here allow me to make good profit
    Minuses
    • I understand that in order for my review to be complete, I need to write about some disadvantages that FBS platform has. But I don't see any significant ones.
    • Perhaps it has an outdated design
  • 4.8
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    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    Trusted entity

    Fbs is a solid forex broker I think. It;s not just my subjective opinion, it’s the fact that was confirmed with the ages of hard working of FBS and many traders as well.

    Positive
    • very speedy execution compared to my previous trading places
    Minuses
    • no crypto assets:(
  • 4.5
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    Market Analytics

    What I like most about the FBS broker is their market analytics. I mean, the quality of analytics is really on a high level and those who are don’t have enough time or opportunity to analyze many various financial assets, then it is a great solution because when I was using all the ideas from there… Read more

    Minuses
    • It would be great if they reduce the threshold of a minimum deposit to get a vip analytics.
  • 4
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    60%
    Brokerage commission
    80%
    Technical support
    100%
    Cool Academy

    A good thing they have split the academy into two main levels, maybe there should be a level in between, but still the organization is good. Props for making a whole academy and not just putting out a blog, cuz careful and high quality education cannot be only given through a blog, you need something… Read more

    Minuses
    • Not many accounts to choose from..
    • FBS app is only for the phones.
  • 4.3
    Inaccurate feedback Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    80%
    Different assets options.

    It’s great having a broker like Fbs that has different assets I can choose from with favorable trading conditions.:-)

    Minuses
    • It would be nice if it had multiple accounts.
  • 4.3
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    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    80%
    Is advanced materials only for experienced..

    So I got super bored from beginner materials📚 so I opened up an advanced📈 learning materials and articles to see what should be like.
    To my surprise, I am understanding some concepts still, not all of them, but the most – yes. I’ve learned and took photos of some candlestick reversal patterns, and will… Read more

    Positive
    • Nice user-experience on the website and the application
    • Interesting articles for learning
    • Good selection of payment options
  • 4.8
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    Feeling like a trader

    Not much time pased since I started laerning trading, and this days I am trading:
    *USD-JPY
    *USD-CHF
    *USD-AUD
    As you can see mostly unites states dollar, but for benigging it is good I think. FBS academy is helping me learn to trade these forex pairs.

    Positive
    • Great education with high quality
    • Nice support - fast and responsive
    Minuses
    • Not much infromation about account types
  • 4.5
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    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    My broker

    I like my broker, my trading conditions, my tools and that I can trade here =)
    I wnt to say that I’m happy with what received here and even ready to recommend it

    Positive
    • FBS has favorable conditions for depositing money.
    • And also favorable trading conditions
    Minuses
    • broker doesn't know what commissions my bank may have when I withdraw profit
  • 4.8
    Feedback approved for publication Rate your review 1
    +1
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    The spreads vary based on the instruments.

    The spreads vary based on the instruments.
    While the spreads on the major FX pairs are really great, the spread on the US30 is wider than I expected.

  • 4.3
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    80%
    Broker for trading every day

    Despite that I have little trading experience on this broker’s platform , my general trading experience tells me that this broker has some advantages.
    Speaking of the platform. Here are all tools for trading every day and using any trading strategies.

    Positive
    • + This broker doesn't have any hidden fees . Including depositing and withdrawing money
    • + Withdrawals are fast
    Minuses
    • - support service is a bit slow
    • - I would add a few additional assets
  • 4.8
    Feedback approved for publication Rate your review 0
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    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    Satisfied

    FBS has an advanced payment system. The first thing that drew my attention was how many payment methods they have made available for their clients. I have Been trading with other brokers too, but haven’t seen such an extensive list of options to choose from.
    Regarding the procedure. It is straightforward… Read more

    Positive
    • Plenty of payment methods are available
    Minuses
    • Can improve the speed of approving the withdrawal request
  • 4.5
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    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    80%
    Inexpensive trading, but

    2 years here, when I started trading I read reviews that said fbs is scam, got very scared, got everything out, then figured out its jut crazy people, invested again >_< big mistake, fees. Withdrawal is a bit long, was sweathign a lot. Its the only broker I traded with so I’m still scared. But… Read more

    Minuses
    • Support is slow, when I first ssent to withdrawa, it was too long to reply. Its just dont work on weekends. Which is bad, its shouldnt work like that, even if people don't trade weekends, its might be the optimal time for them to talk.
  • 5
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    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Su academia

    Tienen una academia completa y es importante para mí tener una fuente especial de donde extraer conocimientos valiosos.
    Hay webinars, seminarios y tutoriales no solo para traders principiantes sino también para los avanzados. No sabía que los traders avanzados también podrían beneficiarse de estos… Read more

  • 4.5
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    General review

    They have been operating since 2009 and it says a lot about the level of this broker.
    I mean, they have experienced many economic turmoil and that’s why I chose them as a partner because the probability of bankruptcy of this broker is 0% percent.

    Positive
    • They always update their services, for instance, a while ago they updated the user interface of the website and it became easier to navigate there.
    • A wide range of financial instruments available for trading.
    Minuses
    • Technical support sometimes answers my questions slowly.
  • 4.8
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    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    From a day trader's perspective

    I am trading here reguarly and I should say that trading conditions are suitable for m as for a day trader. I make 4-5 trades per day and I love:
    – the abundance of assets;
    – big leverage;
    – fast order execution;
    Also I got to note the exceptional usefulness of analytical materials, they come in… Read more

    Positive
    • Lots of assets, big leverage and analytical papers
    Minuses
    • Still no cryptos were added
  • 4
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    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    80%
    Started trading here

    I spend a lot of time deciding which broker I will start trading on a real account. In the end I chose FBS. I am a new trader and from what I have learned so far, I needed to choose a beginner=friendly broker. I found FBS pretty good in this regard because of the following traits:
    – excellent customer… Read more

    Minuses
    • I read lots of reviews demanding crypto assets to be included. Maybe it would be good to allow trading crypto.
  • 4.8
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    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    I chose them

    This is a cool broker. I have chosen it only because I was swinging through tons of reviews where people described their experience with the FBS. They highlighted many things, but I especially liked the possibility to trade within just one account with competitive trading conditions. You know, minimum… Read more

    Positive
    • The do have nice offer of trading platforms.
  • 4.5
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    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
    Thoughts

    I believe that this is the company that deserves respect at least because they’ve been proivindg services since 2009. FBS scam allegations are groundless. There are few of them, but anyway. Also, client support which I talked to provided me with some legal info!😝

    Positive
    • Strong reputation
    • Tons of tools
    Minuses
    • No crypto
  • 4.5
    Inaccurate feedback Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
    Best For Intraday

    They are not expensive in the least, maybe because they dont have to share their comissions.

    Positive
    • Spreads at 0.4 pips or lower for me, and basically 0 comissions, allows for some short-term trades
    Minuses
    • Withdrawal could be faster, took almost a day for me the first time
    • Fees could always improve ;D Let me trade for free! Hehe
  • 4.5
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    Review of a rookie trader

    I want to share my opinion from a rookie trader point of view. I managed to try out almost all the services.
    It is really impressive that the FBS company has been operating since 2009 and it means they are reliable broker for me. The probability that they will go bankrupt in the future is low.

    Positive
    • Technical sup[port is fast in responding to my questions and al;ways ready to help me in any situations.
    Minuses
    • The spreads on currency pairs is not as tight as I thought, it would be more tighter from a broker at such a level.
  • 4.8
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Stocks trading

    I came here to be able to trade stocks mostly and to short them. At this time many of the blue chips are in the red so it’s not reasonable to sit and wait for the bear market to finish.

    So recently I made a good profit from TSLA and AMD. But I feel like the stock market start reversing so I also opened… Read more

  • 4.5
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    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    80%
    sharing my observations

    it’s been only a couple of weeks of my copperation with this broker and so far I didn’t notice any serious shortcomings abotu the platform. they recently updated the websote, added some new functions and it means that the broker continues developing even though they have been working in the sphere of… Read more

    Positive
    • The presence of several trading platforms;
    • Wide range of tradable markets;
    Minuses
    • Spreads aren't always as tight as the broker claims, but perhaps it's ok
    • Client support responds timely but doesn't provide comprehensive details on the inquiry's matter
  • 4.8
    Feedback approved for publication Rate your review 0
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    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    So many trading assets

    The broker has made a very good name for itself, and I actually got to find out about the broker from watching sports channels. They seem to be sponsoring a lot of sporting events, which is very nice. The broker has many customers, many trading instruments, and also multiple funding methods for virtually… Read more

  • 4.3
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    100%
  • 4
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    80%
    Technical support
    80%
    The positive side prevails

    When evaluating FBS and my experience trading with this platform, I can see the advantages and disadvantages of its trading conditions. But overall I am satisfied with their service and think of FBS as a well-balanced brokerage. Not sure why they changed their concept and instead of multiple account… Read more

    Positive
    • - Low costs of trading
    • - Excellent educational resources
    Minuses
    • - One account for all trading style
    • - unreasonable high leverage
  • 4.5
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    The good side prevails

    The main reason why I trade with this broker is the cost of trading. FBS is doing great in terms of cost-effectiveness 😉
    Moreover, FBS provides excellent analytics: trading ideas, market insights etc.

    Positive
    • - an excellent educational hub
    • - low costs for trading
    Minuses
    • - more account types would be beneficial
    • - only MetaTrader’s apps
  • 4.5
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    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    80%
    My opinion

    There are tons of positive sides of this trading platform, starting from its pricing policy ending with its customer support, where guys always respond promptly.
    I trade here on a day to day basis and encounter no serious issues. Mb, there are some downsides, but they are miniscule to me.

    Positive
    • Robust trading platform
    Minuses
    • No accounts
  • 4.8
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    I trade to withdraw

    I always withdraw my profits at the end of the trading week from my $5000 account. I prefer using FBS due to their excellent withdrawal process – they have consistently transferred my funds without any delays. As I have exceeded the deposit limit a long time ago, I use wire transfers and usually receive… Read more

    Positive
    • Fast and hassle-free withdrawals
    Minuses
    • Tighter spreads are always welcomed
  • 4.8
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    80%
    Brokerage commission
    100%
    Technical support
    100%
    They always have some kind of promotions

    FBS excels in keeping its clients engaged and motivated to trade. Upon signing up with them, I participated in a trading contest using demo accounts. Now, I see that almost every week, they offered a reduced spread of up to 40% on selected instruments, such as GBP/JPY, during the most recent promotion… Read more

  • 3.8
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    60%
    Brokerage commission
    80%
    Technical support
    80%
    Friendly broker

    FBS is doing just fine in terms of the market range, cost of trading and being an accessible broker 🙂
    I applaud their efforts to make online trading feasible for all the young traders who want to try themselves in this business and even have provided all the necessary educational resources.

    Minuses
    • They can work on the withdrawal processing speed
  • 5
    Feedback approved for publication Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Helps me for real

    This platform helps me to reach the goals I have set in trading. And more importantly it ensures required instruments for market analysis. For me it’s almost an irreplaceable place for gaining profits.

    Positive
    • There are two trading platforms;
    • Fees are very user-friendly;
    • Prompt customer assistance team which is always ready to help you;
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