Complaints and Reviews of Olimp Trade
We received two complaints at once, the first from Artem from the post office: [email protected]
Hello, 30.01.2017 during the trading session on the platform olymp tradeI’m a pensioner and they didn’t like it, so they stopped working with me and promised to pay out only the money I had invested. I am a pensioner, the certificate from the pension did not satisfy them, the company stopped working with me, promising to pay only the money I had invested.
The money I earned went to the company in the order of a million rubles, but the money that should be paid has still not come. It is impossible to call, by mail do not answer. Thank you
The second complaint came from Valery from the post: [email protected]
Olymptrade
The account has been successfully replenished
Amount 140.00 $
Date and time of recharge 01.02.2017 at 22:13
Method of refilling *6207
Account number 00199571USD
Order number 101804581.
Ordered withdrawal on 03.02.=140,00$. On the second day the amount from the account was written off. Now 23-04 08.02.2017 on the card there is no sum, at the broker – “paid”. Support promises by the end of the week, Olymptrade suport took control. And this Broker on #4 rating.
Russian
Kazakh
French
German
Spanish
Polish
Indonesian
Finnish
Reviews
I have an account in Olimp Trade already verified and status advanced they cancel my request to withdraw money
Specialists as boti do not know anything do not answer, they just remove the link and that’s it, according to the company regulations the amount should be written off long ago.
Hello!
Thank you for your message. We regret that you did not get a comprehensive answer to your question. Please contact our support, you will be advised for what reason your withdrawal request for your account can be cancelled. You can contact our support via e-mail: [email protected], live chat on our website or Facebook community: facebook.com/olymptradecom/
Regards, the team of Olymp Trade CIS.
Hello, I always thought that all the negativity on the Internet about Olympus is black PR, until I myself became a victim of deception (I have been in Olympus for two years.
There were and ups and downs, in general, I’m on the plus side.
With the appearance of canceled trades in Olympus, I noticed that there are times (rarely) when when opening a deal on the Strike price, it can be canceled at the same second with a small profit (observe sp-500, nasdaq…).
What I was doing was waiting for something like this to happen. and when it appeared, I started opening and immediately closing trades. Thus I made profit and my account grew quickly.
I tried support twice – I’m not breaking the rules? Is it okay to do that? I realize it’s not trading.
To which they told me, yes, you can.
It happens sometimes, that’s what we’re talking about. we know and we don’t forbid it. In other words, if you want to mow.)
Well, I’ve mowed 313,000 thousand.
Of course, while I was going to this amount there were limits.
After the application for withdrawal, my account was put on some kind of financial monitor.
Then they blocked me.
They say there is another person in another city who did the same.
К who I have nothing to do with and don’t know.
It’s like his account and mine are repeating transactions.
They just stupidly and blatantly didn’t want to give it back. money!
I swear to you that I had nothing to do with an account I didn’t recognize.
I was just sent away.
So if you leak it, they give you glad)
If it works, block.
Anastasia, hello!
We always withdraw earned funds to traders and do not prevent them from making profits. Financial verification is common a procedure that aims to ensure the transparency and security of transactions on the platform. Such audits help us to monitor the implementation of rules of the user agreement, which are the same for all traders.
In case if the trader at revealing of infringement of rules does not agree with the You can always appeal a company’s decision by contacting the Independent Complaints Department. We will be happy to help you to file a complaint.
The mailing address to contact the Claims Department is [email protected]. In the letter you should specify your ID (account number on the platform), detail all information about the situation.
The response from this department will be the official and final response from the company.
Deadline providing an official response from the Company is 5 working days from the date of acknowledgement of receipt.
If you have any questions, please write to us here, in the platform support chat or in the VKontakte group. We will answer you promptly!
Sincerely, control service the qualities of Olymp Trade.
Do not trade with this broker under any circumstances. This is not an ordered comment, you can check everything in the comments at olympus ilm at my YouTube channel (inprovest). July 30, 2018 I earned 175 thousand Russian rubles in half an hour, they canceled them and said there was a technical.platform failure. Their financial commission does nothing as they sit at the same table and pass money to each other. Beware of this broker and run away from him!!!
Hello! Thank you for your appeal. We are ready to give a comprehensive comment on it. On July 30th we detected a technical failure in the platform, due to which from 00:00 to 09:00 Moscow time the trading terminal displayed erroneous data on USDMXN asset. Guided by clause 7.2. We canceled the results of all trades in USDMXN instrument for the specified period.
If your trade during this period on this asset was really successful (you reported that you earned 175 thousand Russian rubles), you were entitled to a payment of part of the real funds as compensation. If you still have questions, please email us, we will answer!
Sincerely, Olymp Trade Quality Assurance Service
I have for the whole trade closing 1pp only 3 deals in +, and minus ones out of 5000 roughly speaking half. You drain people to the fullest. Today we lost 80 000t.r. at 1pp. It’s useless to talk to them, they talk nonsense. They say there is a sub-second in a second when the chart shoots up and closes you in 1pp. (funny, not true). and then it goes back to where it was. Even though it’s not on all the charts. Here’s a funny thing. Just started earning and earned 80,000 rubles, and then a miracle happens. lost 80,000 rubles in 1 pip 4 trades in a row. That’s a pattern, isn’t it Olimp? The chart just lives its own life, they will close you as they want. The chart does not coincide with any world platform. mt4,tradingview,forex,investing. you can go on and on. I made screenshots and sent them to them I don’t care about you, they are gods. You traded in the news and then miracle you were drained on the news)))) although on other platforms you closed in + 10-15pp. And how is it name it, Olimpushka?
Hello, Sergei!
Let us clarify some peculiarities of the platform operation so that you have no doubts about our honesty as a broker. Trades are always executed at the actual quote values and it makes no difference how many points the opening and closing quotes differ. The flow of quotes is not tied to something logically, it is a set of numbers that comes to the platform, and on which all traders rely when working. On major news, large-scale economic events and other factors influence changes in quotations.
Quotes on different platforms may be insignificant differ. This is due to both different providers of quotes and different ways of price formation. It is also very important which chart is used Broker, for example, seconds or ticks depends on how many changes (ticks) you see on the chart. It is also very important to set the same settings on the charts, be sure to set the same timeframe to see the trend of price changes.
It is in our interest that you work successfully, because only a successful trader stays on the trading platform. We are ready to help you to establish effective activity, please write us ID We will analyze the statistics of your trades and analyze your trading together with you!
Sincerely, Olymp Trade Quality Assurance Service.
If these scammers are located in Moscow, can it be possible at least through Roscomnadzor to block this and similar sites?
Good day to all.
At the beginning of the year I opened an account on Olymp Trade….
At first I lost a few times, got angry and decided to play with larger sums…. First I bet 5000 rubles, won, then I bet 10000 rubles, won again, and then I succumbed to Olympus bonuses and bet 18 000 rubles…won again…I decided it was time to withdraw the money…and then a miracle happened…. I WAS BLOCKED… GOOD BUSINESSMEN
Does the e-mail address matter when registering? First time I’ve heard of it.
In order to be able to identify the client on the Olimp Trade platform and try to understand the situation.
Artem, I wonder what your initial deposit was and why they needed a certificate of income? Yes, and specify at once from which e-mail you registered with Olim Trade.
Yes, and we would like to remind you that we recommend not to take complaints without specifying the id in the system seriously, as it may be custom reviews from competitors.