Complaint and Feedback on

Published: 13 November 2017 Updated: 26 April 2023

The complaint came from Dmitry from the post: [email protected]

Hello. ALTINVEST FINANCE LIMITED is currently on provides brokerage services for traders, but its license expired long ago (August 30, 2017)

They do not withdraw money from the account from my personal account. The application was submitted on 02.08.2017 and has not been executed to date. They do not specifically respond to their appeals for withdrawal of funds. My account is currently in good standing. There are funds on it. I have not made any trades on the trading platform for a long time.

According to ALTINVEST FINANCE LIMITED's refund policy clause:

  • The Company does not cancel trades that have been executed, so the Company has the right to return the funds to the sender if no trading activity has been recorded on the trading accounts within one month from the date of deposit.

According to the deposit/withdrawal policy of they are obliged to deposit money to the client's account no later than 3 working days, which they do not do at all.

I did not receive the ordered services listed above, within the specified time frame and afterwards.

What to do in this situation, I do not know ... Please advise me where to turn and if you can, please reproduce my ad, so that other people do not fall into the hands of unscrupulous brokers!

Sincerely, Dmitry.

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